| International Journal of Medical Informatics 61 (2001) 139–146 Telemedicine in China
 Richard K.C. Hsieh *, N. Magnus Hjelm, Joseph C.K. Lee, John W. Aldis
 601 Stacy Court, Towson, MD 21286- 2940, USA
 Abstract
 Telemedicine has been shown to have a considerable impact in medical education, conferencing and consultation.
 As a result, the People’s Republic of China has been keen to develop telemedicine. In her attempts to further the
 development of telemedicine, China has looked to the progress of medical services in Western countries such as
 Europe and North America. The United States of America, however, has exceeded the rest in exchange of health-care
 information and telemedicine technologies with China. Although China has been enthusiastic about the exchange,
 telemedicine in China requires development in the technical infrastructure and professional infrastructure. © 2001
 Elsevier Science Ireland Ltd. All rights reserved.
 Keywords : China" International collaborations" Telemedicine" Telemedicine infrastructures
 www.elsevier.com:locate:ijmedinf
 1. Introduction and background
 For the past decade, it has been a privilege
 to work with colleagues in Mainland China
 on Telemedicine. Our collective effort has
 been to demonstrate and evaluate telemedicine
 for its promise in medical education,
 conferencing and consultation. We felt
 strongly that our Chinese colleagues were
 ready to join with Asia, Europe, and the
 United States in telemedicine.
 This paper attempts to cover several issues
 related to telemedicine in Mainland China.
 China is a large country and is rapidly modernizing.
 In reporting about telemedicine in
 China as well as reporting about all technology
 associated with computer and communication
 applications in China, one can never
 be sure whether one’s information is up to
 date, complete and accurate. Our main objective
 in this paper is to share the information
 we may have so that others will have a lead
 to develop future contacts in China.
 If one attempts to trace the development of
 Western medical and health service in China,
 one might say China, like many other developing
 countries, has looked at the models of
 the former Soviet Union, Europe and North
 America to deal with many of her problems.
 Since 1978, however, the United States has
 exceeded all other ‘‘developed’’ countries in
 * Corresponding author.
 E-mail addresses : richard@hsiehnet.com (R.K.C. Hsieh),
 magnus-hjelm@hotmail.com (N.M. Hjelm), joelee@cuhk.edu.
 hk (J.C.K. Lee), jwaldis@email.msn.com (J.W. Aldis).
 1386-5056:01
  - see front matter © 2001 Elsevier Science Ireland Ltd. All rights reserved. PII: S1386-5056(01)00136-8
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 140
 exchange of experiences of health-care technologies
 with China [1]. In China, American
 health-care technologies and the American
 system of medical education are considered
 to be among the strongest in the world. By
 and large, the United States is also the most
 generous in the offering of technical assistance
 to their colleagues in China. There are
 thousands of Chinese students receiving graduate
 education in the United States medical,
 dental and nursing schools, and there are
 more American professors lecturing in Chinese
 medical and health institutions every
 year. These scholarly exchanges have brought
 new vision to medical professionals in China.
 For example, the medical educators in China
 want to include in their curricula the recent
 advances in molecular biology, computers
 and telecommunication, along with other
 newer developments in science and technology.
 The leaders of hospital centers want to
 incorporate the application of the latest technologies
 in the delivery of medical services
 and they also want to include in their teachings
 of young health professionals the newer
 diagnostic and curative strategies for the
 management of illness and health.
 As in most other countries, China has the
 highest concentration of medical resources
 (personnel, information, and facilities) in her
 major cities. It is only natural that the initiation
 of telemedicine began in major cities.
 The telemedicine program in China, however,
 is founded on the promise that it is an excellent
 mechanism to balance the considerable
 difference between the level of access to medical
 resources between the large cities to rural
 and the remote regions.
 2. Telemedicine in context
 Telemedicine is defined as the ‘Delivery of
 healthcare and the exchange of health care
 information across distance’ [2]. This definition
 differs with an earlier definition proposed
 by Vassallo only in one aspect — the
 speed of the delivery of health care and the
 exchange of health-care information: ‘Rapid
 access to shared and remote medical expertise
 by means of telecommunications and information
 technologies, no matter where the
 patient or the relevant information is located’.
 [3]
 The use of electronic information and communication
 technologies to provide and support
 health care across distance is to fulfill
 the requirement of ‘rapidness’. Rapidness is a
 particularly important characteristic in the
 application of telemedicine in medicine since
 it can support the timely delivery of medical
 services and medical information to people
 living in isolated mountains, islands and
 deserts. It opens a new way to reduce the
 problem of shortage of medical personnel,
 and it is a sensible mechanism to alleviate
 difficulties for the patient, family members
 and medical personnel who must to travel
 when medical needs arise. Another motivation
 of applying telemedicine in China, in
 addition to the delivery of services to people
 living in rural and isolated regions, is its
 promise to conduct more medical conferences
 with international medical institutions, and to
 offer continuous medical education by domestic
 medical centers of excellence.
 3. International collaboration
 China has a national policy to encourage
 international collaborations for her modernization
 initiatives. The international collaboration
 on telemedicine as a tool to improve
 the medical education, medical conferences
 and medical consultation in China is pursued
 in two avenues. One is the direct collaboration
 between a Chinese medical institution
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 141
 and a Western medical institution. Another is
 a three-party collaboration adding the Medical
 Faculty of the Chinese University in
 Hong Kong and its teaching hospital, the
 Prince of Wales Hospital (CUHK). The successful
 collaboration with CUHK and the
 Prince of Wales Hospital is reported in a
 separate paper in this issue.
 4. Evolution and current application of
 telemedicine — evolution of
 telecommunication for medical application
 One of the earlier international collaborations
 in telecommunication for medical application
 (or telecommunication for information
 transfer) in China was to access MEDLARS
 from the United States National Library of
 Medicine (NLM). MEDLARS is the
 acronym for a collection of biomedical databases
 including the well-known bibliographical
 database MEDLINE, which is important
 to all medical researchers, educators, and
 clinicians. The Chinese Academy of Medical
 Sciences (CAMS) recognized its importance
 to her medical research and education community
 and thus formally established a Chinese
 International MEDLARS Center in the
 Institute of Medical Information in 1988 as a
 prerequisite to access MEDLARS from
 NLM. Due to the relatively poor quality of
 the telecommunication infrastructure in
 China and the high cost of international
 (long-distance) telephone calls, CAMS decided
 to start a MEDLARS service with a
 leasing of data tapes from NLM. Users who
 required bibliographic information on a particular
 medical subject heading would ask
 trained CAMS staff to formulate a search
 strategy as well as to run data tapes on its
 computer system instead of performing an
 online search. This batch processed search
 service continued for many years, although
 medical professionals in China, like their colleagues
 in the United States, could use a PC
 with the online connection to NLM in
 Bethesda, Maryland (USA) to conduct their
 own required searches without the service of
 an intermediary since 1988 [4]. The online
 access of information from NLM by biomedical
 professionals in China is increasing
 rapidly along with the more recent (1998)
 implementation of the Internet in national
 universities and major medical research centers
 in China.
 Beginning in 1990, the advancement in local-
 and wide-area networks technology
 prompted a strong enthusiasm in
 telemedicine (using real-time video conferencing
 units to support health professionals who
 wish to exchange medical information with
 colleagues over vast distances) in the United
 States and other developed countries. The
 Proceedings of Medinfo 92 (The International
 Medical Informatics Association’s triannual
 conference), for example, included
 many papers reporting telecommunication
 applications. They are the transmission of
 text, graphics and radiographic images on
 X-terminal workstations" the use of e-mail on
 a health-care bulletin board" the support of
 medical information on patients who are under
 a home-care system" and the use of multimedia
 workstation for cooperative clinical
 trials. [5] A much larger number of
 telemedicine applications can be found in a
 book published in 1996 by the Institute of
 Medicine (USA). This publication, entitled
 Telemedicine, A Guide to Assessing Telecommunication
 in Healthcare, is the outcome of
 the Committee charged by the Institute of
 Medicine with the responsibility to evaluate
 clinical applications on telemedicine [6].
 China has been using telephones for medical
 consultation between national medical
 centers and their affiliated hospitals and clinics.
 A major difference from this new wave of
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 142
 telemedicine applications is the use of realtime
 audio and visual signal communication.
 It requires a very reliable telephone network,
 a higher bandwidth communication system,
 and computer-based video conferencing
 equipment. In other words, the telemedicine
 application requires a reliable and broadband
 telecommunication infrastructure and audio–
 video-related equipment.
 5. Development of telemedicine
 Telemedicine by today’s definition is the
 use of computer communication and technology
 for face-to-face meetings linking many
 people independent of distances between the
 sites. This arrangement will potentially save
 both travel times and costs. In China, and in
 all other countries where telemedicine is promoted,
 it is too early to fully evaluate its
 success [7].
 There was no shortage of enthusiasm to
 engage in the demonstration and development
 of telemedicine in China. The Chinese
 University of Hong Kong Faculty of
 Medicine has provided technical and financial
 support to several major medical universities
 on the Mainland in their initiation of
 telemedicine programs. As one of the first
 demonstration projects in (1996), a teleconference
 between Beijing and Hong Kong accommodated
 over 1000 persons. This
 demonstration project brought out several
 major points for telemedicine in China. These
 are, in a local community, basic requirements
 for telemedicine: (a) a suitable community
 infrastructure for information technology, (b)
 professional and organizational infrastructure
 and (c) adequate funding. [8] The required
 technical requirement includes
 audio-visual conferencing equipment" and a
 network with sufficient bandwidth for transmitting
 sound and vision of good quality (a
 minimum of 384 mho:s by ISDN for medical
 consultation and conference). These facilities
 are available in China, but they are not commonly
 accessible by all medical institutions in
 all cities.
 6. Suitable technical infrastructure for
 information technology
 One factor limiting the development of
 telemedicine in China is the telecommunication
 infrastructure. Until 1978, China had a
 relatively slow pace in the modernization of
 her telecommunication infrastructure. Since
 that time, the resumption of trade with the
 United States led the Chinese post, telephone
 and telegraph (PTT) authority to begin cooperative
 agreements with foreign telecom companies
 toward the modernization of China’s
 telecommunication infrastructure. There were
 some modern telephone communication systems
 available in major Chinese cities by
 1994, but when international medical universities
 approached their Chinese colleagues to
 participate in telemedicine conferences in that
 year, services from some local telephone companies
 were inadequate in meeting the teleconferencing
 requirement. A telemedicine
 video conferencing unit (VCU) requires a
 minimum of 384 k:s or multiple lines of 64
 k:s bi-directional flow of signals. Although
 major cities in China have reliable telephone
 services for voice-grade signal transmission,
 they have difficulty meeting the requirements
 for conducting medical teleconferencing using
 VCU at medical universities. The problem,
 heretoforth not examined, could be the
 switches in the main station, connectors at
 the sub-station, or the switchboard within the
 university campus.
 For the transmission of medical images
 such as radiographs and microscope images,
 an even wider bandwidth is required. China
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 143
 has planned to jump over the implementation
 of the faster and wider bandwidth integrated
 service digital network (ISDN) and began an
 even wider bandwidth satellite system in the
 second decade of next century. While satellite
 systems can offer the highest bandwidth for
 telecommunication, they are still much more
 costly. However, between 1994 and 1999, due
 to a popular demand by the business community,
 the National Chinese Post, Telegram
 and Telephone authority made an ISDN service
 available in Beijing, Shanghai, Canton,
 Dalian, Wuhan and other major cities in
 China. This ISDN service was utilized successfully
 in 1997 for pediatric case conferences
 conducted between the affiliated
 Pediatric Hospital of the Shanghai Medical
 University and the affiliated Queen Mary’s
 Hospital of Hong Kong University. Also, this
 ISDN service was used for the May 1999
 teleconference on ‘‘Evidence-based Traditional
 Chinese Medicine: Acupuncture and
 Herbal Medicine’’. This teleconference was
 participated by staffs of the Chinese
 Academy of Traditional Medicine, the Royal
 Society of Medicine (UK), the University of
 Maryland College of Medicine (US), the
 George Washington Medical Center (US)
 and the Chinese University of Hong Kong
 Faculty of Medicine.
 7. Professional and managerial infrastructure
 Hospitals in China began using computer
 applications quite early. These hospital-based
 computerized information systems are essentially
 business systems to record and tabulate
 patient expenditures, and to collect fees from
 patients or third-party payers. Some medical
 centers have imported patient-monitoring
 equipment for intensive care units where
 computers can help in the monitoring of patients’
 vital signs.
 Computer-based audio-video teleconference
 systems in medical centers are a relatively
 late arrival compared to hospital
 computer information systems (HIS) in
 China. Therefore, the administration of VCU
 may or may not be assigned to managers of
 the computer centers. The rational seems to
 be that the medical faculty should retain direct
 control of the operation of a
 telemedicine service. That is, the presentation
 and exchange of information during a
 telemedicine conference must not deviate
 from the standard medical protocol and procedures
 familiar to medical personnel attending
 the conference.
 In most Chinese medical university and
 hospital settings where telemedicine programs
 have been started, there is a shortage of
 trained supporting technical and managerial
 staff. The contact person for telemedicine
 (see Section 8) is frequently a professor of a
 medical department. This medical person has
 a strong interest in telemedicine but also has
 many responsibilities in the medical institution.
 She or he must seek the support of
 qualified technical and managerial staff (both
 qualitatively and quantitatively within the
 same institution) for the telemedicine team.
 8. Current application of telemedicine
 In relative terms, telemedicine programs in
 China are an expensive investment for the
 medical centers. International collaborators
 have donated some of the telemedicine equipment
 used in China today, and medical universities
 themselves have purchased much
 more. The purchasing of VCU and the installation
 of telephone lines are expensive in
 China, but they are a one-time expense. Once
 a teleconferencing system is installed, the
 telecommunication costs incurred with each
 consultation or educational conference are
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 144
 considered ‘‘additional’’ expenses. The university
 does not always budget for the recurring
 telecommunication expenditures, and
 therefore, they are looked upon by the program
 director from a different perspective.
 Many telemedicine program directors in
 China believe they have saved money (for
 telecommunication) for their institution by
 not conducting medical conferences and education
 activities, but in fact they may have
 inadvertently wasted valuable capital investment.
 That is, when the available
 telemedicine equipment, facilities and personnel
 are not fully utilized, they lose the
 opportunity to gain a full appreciation from
 their capital investment, not to mention their
 replacement cost.
 China has successfully participated in
 many national and international
 telemedicine conferences for clinical consultation
 as well as professional meetings. More
 are planned for the future. When the volume
 of international and national conferences
 and consultation increases, each center will
 require more technical and managerial manpower
 to support the telemedicine facility
 and equipment — an area of concern
 among directors of telemedicine programs in
 China.
 All telemedicine programs in China have
 plans to offer continuous education programs
 for doctors, dentists, pharmacists and
 nurses away from medical universities. Using
 telemedicine to offer continuous education
 programs for former students no longer assembled
 on campus is still in a ‘‘demonstration
 project’’ statues in China. Many
 medical universities believe that continuous
 education programs might be more receptive
 to their former students when they do not
 have to travel to take continuous education
 courses and to teachers when they do not
 have to travel to teach. However, distantlearning
 programs will need new learning
 material, which are different from the traditional
 classroom teaching material. This
 recognition of the need for more specialized
 distant-learning material has already begun,
 and their faculties are already developing the
 special learning material in China.
 There are many innovative applications of
 telemedicine in China. Among them is the
 introduction of the scientific basis to Traditional
 Chinese Medicine (TCM). The evidence-
 based diagnosis and treatment
 concepts in Western medicine have been discussed
 in telemedicine conferences by the
 faculty of TCM in China, Japan and the
 United States.
 There are many important telemedicine
 sites in China, and each has a different level
 of telecommunication capabilities as well as
 international contacts. It is hoped that staffs
 of telemedicine programs in medical universities
 will increase their dialogues within and
 outside of their own institutions to share
 their experience and knowledge. This paper
 is an attempt to cover some important sites
 using higher speed ISDN and real-time audio
 video conferencing units for telemedicine
 in China. A complete list of medical centers
 that have ISDN and satellite level of communication
 capability for telemedicine applications
 is difficult to compile as changes are
 occurring almost daily in China. The list
 below is not arranged in any particular order.
 It only offers a reference to those who
 wish to establish contacts in Mainland
 China.
 1. Peking Union Medical College (PUMC)
 China Jin Wei (Golden Health Medical
 Network) Telemedicine Center
 Purpose: clinical consultation and
 teaching
 Communication support: dedicated
 satellite
 Number of points: 50
 Bandwidth: 2 Mbps
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 145
 Video conferencing equipment:
 Polycom
 Initiation: 1997
 Contact Person: Prof. Chen Zhi-Jun,
 Medical Services, PUMC
 China Medical Board (NY)
 Telemedicine Service Network
 Purpose: Clinical consultation
 Communication support: telephone
 modemInternet servers:clients
 Number of points: 100
 Bandwidth: 28.8 kbps
 Video conferencing equipment: PC and
 monitor
 Initiation: 1996
 Contact person: Prof. Chen Zhi-Jun,
 Medical Services, PUMC
 PUMC and Hong Kong University Link
 Purpose: Clinical consultation
 Communication support: ISDN
 Number of points: 2 (point to point)
 Bandwidth: 384 kbps
 Video conferencing equipment:
 Trandberg
 Initiation" end of 1999
 Contact person: Prof. Chen Zhi-jun,
 Medical Services, PUMC
 Sino-Japanese Collaboration —
 Telemedicine
 Purpose: Clinical services and teaching
 Communication support: dedicated
 satellite
 Number of points: 3
 Bandwidth: 2 Mbps
 Video conferencing equipment:
 Polycom
 Initiation: 2000
 Contact person: Prof. Lee Bao-luo,
 Medical Information Center
 2. Chinese Academy of Traditional
 Medicine
 Telemedicine Center
 Purpose: medical conference, education
 and consultation
 Communication support: ISDN
 Number of points: 2 (point to point)
 Bandwidth: 384 kbps
 Video conferencing equipment: Picture
 Tel VCU
 Initiation: 1997
 Contact person: Prof. Zhao Ying-kai, Institute
 of Medical Informatics
 3. Beijing Hospital
 Telemedicine
 Purpose: Clinical consultation
 Communication support: ISDN
 Number of points: 2
 Bandwidth: 384 kbps
 Video conferencing equipment:
 Polycom
 Initiation: 1997
 Contact person: Prof. Yang Zhen-hua,
 Dept of laboratory Medicine
 4. Beijing Medical University
 Telemedicine
 Purpose: clinical consultation and
 education
 Communication support: ISDN
 Number of points: 2
 Bandwidth: 384 kbps
 Video conferencing equipment:
 Picture Tel VCU
 Initiation: 1998
 Contact person: Prof. Duo Jia-qi,
 Medical Information Center
 5. Shanghai Medical University
 Telemedicine program
 Purpose: clinical consultation,
 medical education and conferencing
 Communication support: ISDN,
 satellite, asynchronous transmission
 mode (ATM)
 Number of points: 2 and also
 multi-points
 Bandwidth: 384 kbps
 Video conferencing equipment:
 Picture Tel, Polycom, Vcon
 R.K.C. Hsieh et al. :International Journal of Medical Informatics 61 (2001) 139–146 146
 Initiation 1994
 Contact person: Prof. Zhao Jia-Ao
 6. Sun Yet San University
 (Information to be added)
 7. Shantou Medical University
 Telemedicine program
 Purpose: clinical consultation,
 medical education and conferencing
 Communication support: ISDN,
 satellite, ATM
 Number of points: 2 and also
 multi-points
 Video conferencing equipment:
 Polycom
 Contact person: (information to be
 confirmed)
 8. Tongji Medical University
 Telemedicine Center
 Purpose: for education of leaders in education
 for middle level healthcare practitioners
 (nurses, medical technologists,
 physiotherapists, etc.)
 Communication support: ISDN, ATM
 Number of points: 2
 Bandwidth: 384 kbps
 Initiation 2000
 Contact person: Prof. Zhang Min-Cai.
 Acknowledgements
 The authors wish to acknowledge help received
 from many colleagues, particularly
 Prof. ZhaoYing-kai of the Institute of Medical
 Informatics" ATCM, and Prof. Lee Bao-luo of
 the Medical Information Center" PUMC.
 References
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 1999, p. 4.
 [3] D.J. Vassallo, Twelve months’ experience with
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 [4] E.H. Shortliffe, et al. (Eds.), Medical Informatics,
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 [5] J. Van Bemmel, A.T. McCray (Eds.), Medinfo 92
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 [6] M.J. Field (Ed.), Telemedicine — A Guide to
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