Ballmer on healthcare

wholx

Source:
http://candidcio.com/2009/07/26/ballmer-on-healthcare/



Candid CIOBallmer on HealthCare - My last post covered the opportunity I had to meet with Microsoft CEOSteve Ballmer in a small group setting.  He said a couple of thingsabout healthcare that I though were noteworthy. Firstly, ...


1:56 PM
Ballmer on HealthCarefrom Candid CIO by hospitalcio

Mylast post covered the opportunity I had to meet with Microsoft CEOSteve Ballmer in a small group setting.  He said a couple of thingsabout healthcare that I though were noteworthy.
Firstly, he said that Microsoft develops technologies that areintended to be used across all industries.  He said they were ahorizontal software company.  But, he went on to say that healthcare isthe one vertical that is fragmented among many software providers. Since there are no SAPs, Microsoft is making investments in thisindustry.
I have had time to reflect on this and I have 2 thoughts:

• Epic is nearly reaching the point of having the same market clout as an SAP (maybe they are at Lawson status).
• Microsoft might want to examine why that is the case and whathappened to all of the other big companies that thought healthcarewould be low hanging fruit for a big company (IBM, Alltel, AmericanExpress, Siemens and Ameritech come to mind).  Healthcare iscomplicated.

Ballmer also talked about Microsoft HealthVault.  While he wasclearly a believer in a web-based Personal Health Record for patients(PHR) he wondered out loud how Microsoft would make any money doingthis.  Clearly a question he has asked without getting a satisfactoryanswer.  Even when I suggested that the EHR incentives from the federalstimulus bill would bring new opportunities he did not sound optimisticabout the contributions that investment would bring to the bottom line.
My next post will be on Ballmer’s advice for CIOs, which I loved.











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