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SECTION 1 :.........................................................................…INTRODUCTION 4
1.1 Business Plan Purpose....................................................................................................................... 4
1.2 Structure of the document ................................................................................................................. 4
1.3 Strategic Context.............................................................................................................................. 5
1.4 Service Description and Profile......................................................................................................... 6
1.5 Service Planning and Customer profile............................................................................................. 9
SECTION 2 :........................................................................ HHIS OBJECTIVES 10
2.1 Overall Aim of the HHIS ................................................................................................................ 10
2.2 Objectives for 2001/2002 - Key tasks and Objectives .................................................................... 11
2.3 Objectives for April 2002 to March 2004 ....................................................................................... 14
SECTION 3 :............................................................PERFORMANCE REVIEW 15
3.1 Sources of Income and Expenditure................................................................................................ 15
3.2 Financial Performance.................................................................................................................... 16
3.3 Quality............................................................................................................................................ 17
3.4 Human Resource............................................................................................................................ 18
3.5 Training and Development .............................................................................................................. 18
3.6 Communication Plan....................................................................................................................... 19
SECTION 4 :.......................................... LOCAL AND NATIONAL POLICIES 20
4.1 Overall Position.............................................................................................................................. 20
4.2 The NHS Plan and Information for Health..................................................................................... 20
4.3 Local Modernisation Review.......................................................................................................... 21
4.4 Partnership working - social services / local authority................................................................... 22
4.5 Strategic Health Authorities............................................................................................................ 22
4.6 HHIS Service Developments - GPs / BHAPS (Bedfordshire and Hertfordshire Ambulance and
Paramedic Services) ............................................................................................................................... 23
SECTION 5 :..............................................................................RISK ANALYSIS 24
RISK PROFILE / MATRIX.................................................................................................................... 24
Appendix 1 - HHIS Organisational structure................................................................................. 25
Structure of the document
The document has five sections including the introduction (Section 1)
Section 2 States the aims, objectives and actions for 2001 to 2002 in detail and
April 2002 to March 2004 as high level objectives.
Section 3 Reviews the income flows, financial performance and resource levels
Section 4 Describes the delivery of local and national strategies and policies.
Section 5 Identifies the risks the HHIS faces in achieving its objectives. |